Home Haven Childcare
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Clear policies.
Confident care.

Everything you need to know about how we keep children safe, supported and happy.

We’re committed to transparency, safeguarding and high-quality care you can trust.

Safe, caring and compliant childcare for children aged 3–13.

A carer helping three children with schoolwork

Our Policies at a Glance

Safeguarding &
Child Protection

Keeping children safe is our highest priority.
Our safeguarding policy explains how we protect and support every child.

Staff Suitability /
DBS Checks

All staff are fully vetted with enhanced DBS checks and regular suitability reviews to ensure your child is in safe hands.

First Aid &
Training

Our team holds current paediatric first aid certificates and completes ongoing training to maintain high standards of care.

Health &
Safety

We maintain a safe, clean and welcoming environment with robust health & safety procedures in place.

Complaints
Procedure

We welcome feedback and take concerns seriously. Our complaints procedure explains how we listen, respond and resolve.

Privacy &
Child Data

We protect your personal data in line with GDPR. Our privacy notice explains how we collect, use and store information.

Funding
Guidance

We can help you explore funding options and entitlements to reduce the cost of childcare.

Transparency you can rely on.

Our policies and important information are available for all parents. Full details of our registration and compliance are available on request.

  • Policies available to parents at all times
  • Registration & compliance details on request
  • Reviewed regularly to ensure we stay up to date

Frequently Asked Questions

What ages do you care for?

We provide childcare for children aged 3–13, with care and activities tailored to each child’s age and individual needs.

Do you offer after-school care?

Yes. Our after-school support offers a calm, supervised space for homework, activities, healthy snacks and downtime.

Are all staff DBS checked?

Yes. All carers are fully vetted with enhanced DBS checks and regular suitability reviews.

How do you keep children safe?

We follow safeguarding-first practices, maintain a safe and welcoming environment, and ensure carers complete appropriate first-aid and ongoing training.

How can I get help with childcare costs?

We can help you explore available childcare funding options and entitlements. Send us an enquiry so we can discuss what may apply to your family.

What areas do you cover?

We support local families. Contact us with your location and care requirements, and we’ll confirm whether care is available in your area.

How does the enquiry process work?

Complete the enquiry form and we’ll review your requirements. We’ll contact you within 1–2 working days to discuss your needs, create a personalised care plan and arrange the next steps.

Children enjoying time together

Ready to find the right care for your child?

We’d love to hear from you and support your family’s journey.

Start Your Enquiry